Privacy Policy
Welcome to JetChat application (the “App”) provided by K2K Soft, LLC (“Us”, “We”, or K2K). This Privacy Policy (“Policy”) describes the information we gather from you when you use the App and related services (together, the “Services”) and how we use, process, and disclose that information. We may add to this Policy with other notices. We may also post additional privacy statements for some portions of the Services. By submitting personal information through our Services, you expressly consent to the transfer of your personal data to our servers in the U.S. for our collection, use, and disclosure in accordance with this Policy.
1. International Privacy Laws
If you are using the Services from outside the United States, please be aware that you are sending information to the United States where our servers are located. That information may then be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information and how it is stored by us. These countries (including the United States) may not necessarily have the data protection laws as comprehensive or protective as those in your country of residence; however, our collection, storage, and use of your information will at all times be governed by this Privacy Policy.
2. Information We Collect from You Through Your Use of the App
The Services: When you use the App and the Services, you affirmatively consent to the Terms of Service and Privacy Policy. You may provide us with additional information by filling in forms on the App or by corresponding with us by phone, text, email, live chat, or otherwise. When you create an account, we collect the following types of information from you:
- Name;
- Contact information such as your email address and phone number;
- Demographics information such as your gender and location;
- Chat history; and
- Any other information that you provide us.
We automatically collect information about how you use our services. We also collect certain technical information about your device including your Internet protocol address, geo-location information, your browser type, language and identifying information, your operating system and application version, device types, device model and manufacturer, device identifiers, and your device operating system type and version.
Cookies and Tracking Technologies: We also use cookies, which are small pieces of data stored in your device.
Others, including third-party analytics service providers and advertising partners, may also collect personally identifiable information about your online activities over time when you use our Services, including as described in this Privacy Policy. This Policy does not apply to and we are not responsible for those other parties. Third-party analytics services may use cookies and web beacons through our App (for example Google Analytics) and platform device identifiers and software agents on and through our mobile Services to provide us with information about how you use and interact with our App. We encourage you to review the privacy policies of these third parties to learn about your choices about information they collect from you.
Social Network Services: If you create an account using, or otherwise connect your account to, a social networking services account (e.g. Twitter or Facebook), we may also collect information provided to us by such social networking service including for example your: name; email address; birthday; geographic location; interests; profile picture; gender; networks; user ID; list of friends; and any information you have made public on such social networking account
3. Your Sharing of Your Information
The App will allow you to connect and share your actions, comments, content, profile, and information publicly or with other people. You may control some of the categories of personal information shared via your profile from the account settings menu on the App. Please be mindful of your own privacy needs as you choose who to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others.
The Services may also provide you with the option to share certain information from your K2K account with social networking services like Facebook, Google, or Twitter. We are not responsible for the use or re-sharing by others of any of your information once it is made public. If you do not want your information to be made public, you should not use the K2K Services in this manner and/or you should adjust your privacy settings on the applicable social networking service accordingly. We are not responsible for and we do not control these social networking services privacy practices. Please review the applicable privacy policy for information about how they use your information.
4. How K2K Uses Your Information
K2K generally uses your information to:
- Facilitate the creation of and secure your account on the Services;
- Identify you as a user in our system;
- Provide, personalize, and improve the Services;
- Communicate with you about your use of the Services;
- Develop new products and services,
- Customize the advertising you view and recommend content;
- Fulfill your requests;
- Send newsletters, surveys, offers, and promotional materials related to the Services and for other marketing purposes of K2K using your contact information;
- Protect, investigate, and prevent potentially fraudulent, unauthorized, or illegal activities;
- Protect our rights and the rights of other users; and
- As otherwise described in this Privacy Policy or in notices we provided to you.
We may also use your information to verify your geographic location. We may use your geographic location data to personalize our Service, to recommend content, determine whether the information you have requested is available in your location. If Information is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable natural person, K2K may use it for any business purpose.
5. How K2K Discloses Your Information
We may share your information as follows:
- We may share your personal information with your consent or at your direction.
- We may also share your personal information with others who perform services on our behalf (for example, a company that we use for our product tracking system).
- We may share your information with third-party service providers to fulfill your requests, including product reservation requests.
- We may disclose your information if we believe we are required to do so by law (for example, to verify your information with the state’s medical marijuana registry), or to comply with a court order, judicial or other government subpoena, or warrant.
- We also may disclose your information if we believe doing so is appropriate or necessary to prevent any liability, or fraudulent, abusive, or unlawful uses or to protect K2K and our Services; or any rights, property, or personal safety of K2K or others.
- In the event that K2K is or may be acquired by or merged with another company or involved in any other business deal (or negotiation of a business deal) involving sale or transfer of all or part of our business or assets, we may transfer or assign your information as part of or in connection with the transaction. Finally, in the event of insolvency, bankruptcy, or receivership, information may be transferred as a business asset.
We may also share aggregated and anonymized data with our partners, advertisers, and other third parties.
6. Information Choices
You may opt out of receiving marketing/promotional emails from K2K by following the instructions in those emails or by reviewing the settings in your account. You may opt out of receiving marketing/promotional text messages from K2K at any time by replying STOP to a marketing/promotional text message. You may opt out of marketing/promotional emails by updating your settings in your K2K account. If you opt out of receiving marketing/promotional emails and/or text messages, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. You may also send requests about your personal information, including changes to your contact preferences, changes to or deletions of your information or content you post, and requests to opt-out of sharing your personal information with third parties by filling out the “Contact Us” form located here: https://jetchat.io/contact-us. Please note that deletion of your personal information or content does not ensure complete or comprehensive removal of the content or information posted on the Services.
You may decline to share certain data with K2K, in which case we may not be able to provide you with some of the features and functionality of the App or Service. You may have the right to know what personal information K2K has about you and to correct any inaccuracies. Please direct any such requests by filling out the “Contact Us” form located here: https://jetchat.io/contact-us.
7. Changes and Updates to this Privacy Policy
From time to time, we may revise the Policy. To help you stay current of any changes, we note the date the Privacy Policy was last updated above. You agree to review the Policy periodically so that you are aware of any modifications. Continued use of K2K App or Services following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
8. Dispute Resolution
If you believe that K2K has not adhered to this Statement, please contact K2K by filling out the “Contact Us” form located here: https://jetchat.io/contact-us. We will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation.
9. K2K Contact Information
Please contact K2K with any questions or comments about this Policy, your information, our third-party disclosure practices by filling out the “Contact Us” form located here: https://jetchat.io/contact-us.